Frequently Asked Question

Frequently Asked Question

The diagnostic repair fee will be waived off if you are opting for the full repair of your device. Whatever the problem is we solve it with utmost precision.
It completely depends upon the condition of your system. There is a very good chance that we can recover your data but in certain cases, data cannot be recovered.
We do not have liability to hold your equipment forever. A 45 day time period is defined for your device repair. If you do not claim it within 45 days, it will be deemed abandoned.
We service all brands including Dell, HP, Compaq, Toshiba, Gateway, Samsung, Asus, Sony, Lenovo, IBM, Emachines, Acer, Fujitsu and Custom and off-brand computers. Apart from that we also service all operating systems like Microsoft Windows Operating Systems – Windows 7, Windows 8/8.1 and Windows 10.
No, we do not buy or exchange laptops.
Yes, we offer the installation facility for the new system. As you know, new hard drives are blank and need an operating system installed, with a recovery disk, we can do it with utmost precision.
Yes, we use genuine spare parts for damaged one.
We charge a reasonable fee for Server and Application Support. For the detailed information, you have to call our backend team.
Our expert panel of engineers configures the network, email and software as required.
No, sorry we don’t offer onsite repairs to the clients as it takes hours to properly repair any device.